OnDemand ISP

On Demand ISP firmly supports everyone's right to personal privacy. At the same time, we need to collect certain information from our customers in order to provide quality service. Our privacy policy explains the ways in which we collect, use and safeguard your personal information.

Since Internet technology is always changing, and government regulations may alter in response, On Demand ISP policies and procedures are also subject to change without notice. Any changes made to our privacy policy will be listed on this page. Please read this Privacy Policy carefully.

1. Collecting Information

When you sign up for our services, On Demand ISP will ask you for certain account information, such as your name, address, phone number, credit card information, and security password. On Demand ISP will use this information to maintain contact with customers, and for billing and collection purposes.

In the course of providing service to our customers, we constantly collect, transmit and store information and communications that may be deemed private or sensitive.

Personal information transmitted by customers over our service, such as email, may be temporarily stored on our servers for use of our customers. On Demand ISP does not collect or archive such information for its own use.

In the normal course of providing service, On Demand ISP maintains log files of aggregate internet activity. On Demand ISP uses this information internally to analyze trends and to aid in spotting abuse of service or criminal activity. These logs are not shared with any third party or marketing concern, but may be provided to law enforcement agencies in situations where On Demand ISP deems it justifiable and/or legally necessary.

2. Our Use of Your Information

On Demand ISP uses customer information to contact customers regarding their service, resolve disputes, troubleshoot problems and enforce On Demand ISP's Terms of Service. Ways in which we use this information include:

System Activities: To create a unique user account, we will use some or all of your personal information.
Billing: To properly bill your account, we will use some or all of your personal information.
Information to our Clients: From time to time, we may use the information you provide to us to notify you by telephone, e-mail or regular mail about service issues or new service offerings.
Email: We use return email addresses, or the email address you provide, to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
System-usage: We use non-identifying and aggregate information to better develop our services. All such information is aggregated information, and in no way can be used to identify you as an individual.

On Demand ISP disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. On Demand ISP will, however, review, delete or block access to communications that may harm On Demand ISP, its customers or third parties. The grounds on which On Demand ISP may take such action include, but are not limited to, actual or potential violations of On Demand ISP's Terms of Service .

3. Our Disclosure of Your Information

On Demand ISP will NEVER divulge your email address to marketing companies or spammers for any reason. On Demand ISP will NEVER sell, barter, or otherwise give away your email address for commercial purposes. We respect you as a human being and as a customer, we support your right to privacy, and we do not support senders of unsolicited commercial email (spam).

All personal information - including and similar to your name, address, telephone number, account activities and e-mail address - provided by you will be kept confidential. It will not be released, sold, or rented to any entities or individuals outside of On Demand ISP or its authorized partners (who must have an equivalent privacy policy). No one, including On Demand ISP staff members, will be allowed to read or examine the information contained in electronic mail of users unless under direct court order or with permission from users to do so. Files will be removed by the system operators without affecting the privacy of users. Any unclaimed material will be destroyed without inspection of the content.

On Demand ISP will not disclose its customers' personal and account information unless On Demand ISP has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Net Access, its customers, or others, or where On Demand ISP has a good faith belief that the law requires such disclosure.

On Demand ISP also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that On Demand ISP stores or transmits for its customers. The circumstances under which On Demand ISP will disclose such electronic customer communications are when:

It is necessary in order to provide service to the customer;
It is necessary to protect the legitimate interests of On Demand ISP and its customers;
It is required to cooperate with interception orders, warrants, or other legal processes that On Demand ISP determines in its sole discretion to be valid and enforceable; and
It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by On Demand ISP and appear to pertain to the commission of a crime.

4. Data Security

On Demand ISP will protect the confidentiality of customer information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of On Demand ISP, its customers, partners and employees. On Demand ISP has industry-standard security measures in place to protect and prevent the loss, misuse, and alteration of the information under its control. While "perfect security" does not exist on the Internet, our technical experts at On Demand ISP work hard to ensure your secure use of our services. We make every effort to ensure the integrity and security of our network and systems, but we cannot guarantee that our security measures will prevent third-parties from illegally obtaining this information.

5. Third Party Collection of Information

Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties on our system or other sites throughout the Internet, different rules may apply to their use or disclosure of the personal information you disclose to them. We encourage you to be cautious when disclosing personal information to others over the Internet.

At some web sites, you can purchase products and services or register to receive materials, such as a catalog or new product and service updates. In many cases, you may be asked to provide contact information, such as your name, address, email address, phone number, and credit/debit card information. If you complete an order for someone else, such as an online gift order sent directly to a recipient, you may be asked to provide information about the recipient, such as the recipient’s name, address, and phone number. On Demand ISP has no control over third-party web sites and their use of any personal information you provide when placing such an order. Please exercise care when doing so.

6. On Demand ISP’s Commitment to Children's Privacy

Protecting children’s privacy is especially important to us. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and other applicable laws. On Demand ISP does not attempt to ask or collect information from any person under the age of 18.

For further information about tips, tools, age-appropriate or child-friendly Web sites and how to report online trouble, please visit http://www.getnetwise.org.

On Demand ISP recommends that children ask a parent for permission before sending any personal information anywhere using the Internet.

7. Changes

On Demand ISP reserves the right to revise, amend, or modify this Privacy Policy and our other policies and agreements at any time and in any manner. Any changes, revisions, alterations or modifications of this Privacy Policy will appear on this webpage: http://www.OnDemand ISP.net/index-4.asp

8. Contact Us

Should you have any questions regarding On Demand ISP privacy policies, please call us at 201-740-0022